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IBM
January 2004

ACT-1 Group Speeds Up Responsiveness to Customers, Grows Revenues 35%

(excerpt) When the labor market shrank with the recession, ACT-1 Group just wanted to survive the downturn. But it did much more than that. The California-based human capital solutions provided transformed its regional businessby adapting Web-based technologyand catapulted itself into a national leader with global aspirations.

ACT-1 implemented its proprietary Web-based system that provides customers with integrated human capital solutionsincluding staff augmentation, vendor management, time and expense capture, enterprise reporting and employee background servicesavailable upon demand. "In the staffing industry, a fast response is the benchmark of quality services. With this technology ACT-1 can guarantee customers a response within 30 minutes." [Janice Bryant] Howroyd says.

"In a declining jobsmarket, we've expanded our business at both ends of the spectrumglobal giants and SMBs," Howroyd says. "While competitors are experiencing decreasing volumes, we have increased ours significantly. We've grown from a regional to a global provider, due to IBM technology and the on-demand model."

Press Contact:
Chuck Pearson
ACT•1 Group
Director of Marketing
(310) 750-3400
cpearson@act-1.com

 

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